For what people need now, to what they might need in the future.[/ultimate_heading][/vc_column][/vc_row][vc_row equal_height=”yes” content_placement=”middle” bg_type=”bg_color” bg_override=”ex-full” type=”1″ anchor=”features” css=”.vc_custom_1576187562730{padding-top: 20px !important;padding-bottom: 40px !important;}”][vc_column css_animation=”fadeInUp” css=”.vc_custom_1580918810348{padding-bottom: 0px !important;}”][ultimate_heading main_heading=”Operational software and hardware support throughout” main_heading_font_family=”font_family:Open Sans Condensed|font_call:Open+Sans+Condensed|variant:700″ main_heading_style=”font-weight:700;” sub_heading_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:regular” sub_heading_style=”font-weight:normal;font-style:normal;” main_heading_margin=”margin-bottom:20px;”][/ultimate_heading][vc_column_text]The relationship we have with our customers is hugely important to us. We want to make sure our customers are happy and getting the most benefit. Assettrac customers each have a dedicated account manager, usually the same person you have been dealing with all the way through, so there’s no need to repeat yourself as we will already know you inside out!
Our first-class customer support goes hand-in-hand with our asset portal. It is a dedicated service and we can deal specifically. We want our customers to be as self-sufficient as possible and that’s where our training comes into play. However, whenever it’s needed, our customers can talk exclusively to your account manager or our tech team, straight to the horse’s mouth. We are the software developers and the platform providers and can update you at any point on your current situation. Queries and requests are dealt with speedily and directly, no waiting your turn in the ticket queue.[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”ex-full” type=”vc_default” css=”.vc_custom_1576187618384{padding-top: 40px !important;padding-bottom: 70px !important;}” bg_color_value=”#1b1b1b”][vc_column css_animation=”fadeInUp” offset=”vc_col-lg-offset-0 vc_col-lg-12″][ultimate_heading main_heading=”Don’t Take Our Word For It…” main_heading_color=”#ffffff” spacer=”line_only” spacer_position=”middle” line_height=”5″ line_color=”” main_heading_font_size=”desktop:40px;” main_heading_line_height=”desktop:46px;” line_width=”200″ main_heading_margin=”margin-bottom:15px;” main_heading_style=”font-weight:bold;” el_class=”accent-border-color” spacer_margin=”margin-bottom:40px;”][/ultimate_heading][dt_carousel slides_on_wide_desk=”1″ slides_on_desk=”1″ slides_on_lapt=”1″ slides_on_h_tabs=”1″ slides_on_v_tabs=”1″ adaptive_height=”n” arrow_bg_width=”22x” arrow_bg_height=”80px” arrow_border_radius=”0px” arrow_border_width=”0px” arrow_icon_color_hover=”#ffffff” arrow_bg_color_hover=”#f4a215″ r_arrow_icon_paddings=”0px 0px 0px 0px” r_arrow_v_offset=”0px” r_arrow_h_offset=”0px” l_arrow_icon_paddings=”0px 0px 0px 0px” l_arrow_v_offset=”0px” l_arrow_h_offset=”0px” arrow_responsiveness=”no-changes”][vc_row_inner css=”.vc_custom_1498139258264{padding-right: 10px !important;padding-left: 10px !important;}”][vc_column_inner width=”5/6″ offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″][dt_fancy_image image_id=”1775″ width=”” height=”100″ border_radius=”7px” css=”.vc_custom_1576193012840{padding-bottom: 20px !important;}”][ultimate_heading main_heading=”ROBBIE CONDLIFFE – Henry Bath & Son” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” main_heading_font_size=”desktop:20px;” main_heading_line_height=”desktop:26px;” main_heading_margin=”margin-bottom:10px;” main_heading_style=”font-weight:bold;” sub_heading_style=”font-style:italic;” sub_heading_font_size=”desktop:20px;mobile_landscape:15px;” sub_heading_line_height=”desktop:32px;mobile_landscape:22px;” el_class=”accent-title-color”]’Assettrac have helped digitally transform our business allowing access and update of our inventory from mobile devices while integrating seamlessly into our own bespoke developed in-house systems.'[/ultimate_heading][/vc_column_inner][/vc_row_inner][/dt_carousel][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” gap=”35″ equal_height=”yes” css_animation=”fadeInUp” bg_type=”bg_color” css=”.vc_custom_1580918847304{padding-top: 40px !important;padding-right: 5% !important;padding-bottom: 60px !important;padding-left: 5% !important;}”][vc_column width=”1/2″ offset=”vc_col-lg-4 vc_col-md-6″][ultimate_heading main_heading=”Project Management and Consultancy” heading_tag=”h4″ alignment=”left” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-bottom:20px;”]Finding the right solution for your needs is just the start of the journey. Implementing a more digital asset management system often requires expertise and a fair bit of support to roll out to one or more areas. We can offer experienced advice on all aspects of a project such as new digital work processes, technology and implementation. We provide personal assistance at every stage and as much help as you need.[/ultimate_heading][dt_default_button link=”url:%2Fservices%2Fproject-management-and-consultancy%2F|title:Get%20in%20touch||” size=”medium” button_alignment=”btn_left”]Find out More[/dt_default_button][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-4 vc_col-md-6″][ultimate_heading main_heading=”Training” heading_tag=”h4″ alignment=”left” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-bottom:20px;”]We understand how important it is to train staff and get buy-in from the start. After all, happy employees lead to the full and proper use of new solutions which lead to happy organisations. We like face-to-face contact! We will come to your site and train any or all required. Other options are available too.[/ultimate_heading][dt_default_button link=”url:%2Fservices%2Ftraining%2F|title:Get%20in%20touch||” size=”medium” button_alignment=”btn_left”]Find out More[/dt_default_button][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-4 vc_col-md-6″][ultimate_heading main_heading=”Customer & Technical Support” heading_tag=”h4″ alignment=”left” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-bottom:20px;”]Our first-class customer support goes hand-in-hand with our asset portal – it’s a dedicated service and it’s specific to you. You won’t have to take a ticket, just send us an email or give us a call and we’ll get right back to you.[/ultimate_heading][dt_default_button link=”url:%2Fservices%2Fcustomer-and-technical-support%2F|title:Get%20in%20touch||” size=”medium” button_alignment=”btn_left”]Find out More[/dt_default_button][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-4 vc_col-md-6″][ultimate_heading main_heading=”Hardware/Tagging Technology” heading_tag=”h4″ alignment=”left” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-bottom:20px;”]The right hardware working with the software is vital. We can recommend and provide the tags and devices that have been tried and tested for both office and fieldwork. We liaise with you to provide the right materials based upon your usage and requirements. So that everything works hand-in-hand and integrates seamlessly.[/ultimate_heading][dt_default_button link=”url:%2Fservices%2Fhardware%2F|title:Get%20in%20touch||” size=”medium” button_alignment=”btn_left”]Find out More[/dt_default_button][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-4 vc_col-md-6″][ultimate_heading main_heading=”Onsite Asset Auditing and Verification” heading_tag=”h4″ alignment=”left” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-bottom:20px;”]Whether it’s tagging and logging items in an area for the first time or updating all the latest information on existing items, we have an experienced and dedicated team to add or update inventory onsite. If you don’t have the resources to call on we can provide all the asset details you need to report on or manage. We provide a concentrated service for minimum disruption and maximum capture.[/ultimate_heading][dt_default_button link=”url:%2Fservices%2Fonsite-asset-auditing-verification%2F|title:Get%20in%20touch||” size=”medium” button_alignment=”btn_left”]Find out More[/dt_default_button][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” bg_type=”image” css=”.vc_custom_1576096937907{margin-top: 0px !important;padding-top: 40px !important;padding-bottom: 80px !important;background-image: url(https://assettracv2.alphanetstaging.co.uk/wp-content/uploads/2019/04/banner_lrg15.jpg?id=982) !important;background-position: 0 0 !important;background-repeat: repeat !important;}”][vc_column css_animation=”fadeInUp”][ultimate_heading main_heading=”GET IN TOUCH” heading_tag=”h3″ main_heading_color=”#1b1b1b” sub_heading_color=”#1b1b1b” sub_heading_style=”font-weight:bold;” sub_heading_font_size=”desktop:17px;” main_heading_margin=”margin-bottom:20px;” sub_heading_margin=”margin-bottom:40px;”]Call us on 01273 491267 to speak with a member of our specialist team[/ultimate_heading][dt_default_button link=”url:%2Fcontact-us%2F|title:Contact%20Us||” size=”medium” button_alignment=”btn_center” el_class=”darkbutton” icon_type=”picker” icon_picker=”icomoon-the7-font-the7-arrow-07″]Find out more[/dt_default_button][/vc_column][/vc_row]